The goHenry App is available to download at either the Apple AppStore or GooglePlay

There are a few instances when you may see a pending transaction amount that is higher than the amount you spent.

This is normally due to a hold put on purchases for tip oriented retailers or certain transactions. For the following types of transactions, you may see a pending transaction amount that is 20% percent higher than the total you spent, until the retailer settles your final bill, which usually happens by midnight on the day of purchase.

The places this might occur are:

  • Restaurants that accept tips/gratuity (note: pending transactions higher than the amount you spend will not occur at Fast food restaurants)
  • Barbers and Beauty shops that accept tips/gratuity
  • Health and Beauty Spas
  • Limousines & Taxi Cabs
  • Hotels & Motels

*Please note, hotels & motels often hold money longer than 24 hours, and it may take up to 30 days for them to release their hold on your funds*

Please email help@gohenrycard.com if you have any questions or need help with these types of transactions about this.