I have funds on my goHenry account, but my allowance & or tasks payments have not been paid?
The funds are transferred just after midnight on allowance day so if the tasks are ticked after midnight the funds will not be paid until the following allowance day.
If the tasks were ticked in plenty of time and there are funds available to make the payment then please check that the child’s card is not set to ‘inactive’ due to either loss or excessive PIN tries.
With our latest mobile app release, you will now have the ability to ensure that tasks can only be ticked as complete by the parent if you wish. Just login, go to ‘Family profiles’ and tick the ‘Only parents can mark tasks as complete’ to set this.