My child has changed my email address, how do I change this on goHenry?
If your child has accidentally changed your email address, it’s easy for you to change it back. Go to the login screen on the website and click ‘I forgot my login details’.
Under ‘Forgotten your username’ enter the security details and click “submit.” The email address attached to the account will appear. Make a note of the email address your child has changed your username to and then login.
Click “your profile” on the left hand side of the website (or in the app, click the menu button top left, and then your “Account & settings”). Here you can edit your email address to the one you want to login with.