My child has forgotten both their goHenry username and password
As the account holder you have access to your child’s login information and can retrieve and change this as required.
To do this, login to your account online or via the mobile app, got to your “Account & settings” from the menu and then click on each.
You will then see their username under their security. The password is encrypted and you will therefore need to be reset it at this point. Click on the pencil edit button, reset the password and save. Your child can now login using their original username or email and the new password you have set.